Update Date: Feb 15, 2023



1. Overview


Freedom Pacific ("Global Free Pay Co. Ltd.", "we", "us" or "our") set out in this privacy policy, in order to explain how we collect, processing, sharing, storage and transmission in the access to the site you personal data, applications, as a visitor or user access services, and any other website (collectively referred to as "Freedom Pacific services").


This Privacy policy details Freedom Pacific Services' commitment to protecting your and your customers' personal data. We collect personal data from you, directly or indirectly, and use it in a variety of ways. Personal data is any information that can be used to identify you or that can be closely related to you.


This policy also covers the choices you can make about the data we collect and how you can influence the decisions we make based on your personal data.



2. What personal data do we collect?


1) We need data related to your business and your customers primarily to facilitate your registration, use of Freedom Pacific services and to meet our regulatory obligations. We try to be clear about the data we collect and why. We have a legal obligation to protect your data and do not and will not sell your data to third parties.


2) At startup, obtain the IMSI and Device ID of the user for unique security verification when the user logs in


3) To obtain the network environment when starting Freedom Pacific, you need to obtain the network status permission, whether it is wifi or not, and do not obtain the MAC address




3. The data you provide


We collect personal data that you voluntarily provide to us, such as your name, phone number, email address, home address, company address, company name, bank account. This occurs during platform registration and/or when you contact our support staff for assistance with Freedom Pacific services.




Automatically collected data


We will automatically collect data about you, such as environmental data, when you use Freedom Pacific services. This is collected using cookies or similar technology when you interact with our website. We collect data about the type of device you use to access Freedom Pacific services, your operating system and software version identifiers, IP address, location, browser type and the pages you view on the platform, as well as your interactions with the content.



Data obtained from other sources


We receive data about you from other sources, including third parties, such as credit rating agencies, identity verification agencies, banks and service partners who are authorized to provide such data. We also seek and receive data about you from social media platforms when you interact with us on them or when we conduct fraud analysis.



Data relating to children and minors


Freedom Pacific does not deliberately market to children under the age of 16. Visitors of all ages can interact with the Freedom Pacific service, but data about visitors under 16 will not be intentionally collected without parental consent. If a child under 16 signs up on the Freedom Pacific service using false data, the account will be closed and any personal data collected will be removed from the record.



4 When will personal data be collected?


1) While researching Freedom Pacific to determine if it is right for you, you can visit the website or contact the sales and support team. In doing so, you may provide personal data, such as your name, email address, and phone number. When you access Freedom Pacific services, the site will also implicitly collect data about you through cookies and logs.


2) Use Freedom Pacific


The main reason we collect data during your daily use of Freedom Pacific services is to maintain the security, correctness and stability of the platform. This data can also be used to provide customer support. In addition, we use this data to better guide development efforts to improve our products and services.


3) Contact the support team


Sometimes, you may choose to contact the Freedom Pacific support team for platform assistance. In order to be able to provide the best service, we may request and collect data from you.



5. How do we use personal data?




1) The data collected by Freedom Pacific services is used to provide you with the services provided. This includes using your data to improve and customize your use of the platform. This data is also used to communicate with events related to your account, the availability of new services, changes in the way the platform operates, and security issues.


2) Provide services


We use this data to operate our Freedom Pacific service to ensure merchants can process payments in an efficient, secure, correct and legal manner. In order to fulfill our duty to provide these services, we need to process personal data.


3) Merchant support


In addition to servicing additional requests from merchants, the support team responds to merchant queries and helps diagnose service problems.


4) Platform improvement


Freedom Pacific uses data for research purposes and develops and improves Freedom Pacific services in the form of new features, performance enhancements and usability improvements.


5) Security, correctness and dispute resolution


The personal data we collect is used to protect the security of Freedom Pacific services, merchants using the platform, and merchant customers. This may be in the form of fraud detection, money laundering identification and automated systems to confirm the correctness of actions.


6) Regulatory requirements


Data collected on Freedom Pacific services is used to ensure compliance, compliance with business agreements, and compliance with legal and regulatory requirements.


7) Business operations


Data is used to aggregate analytics and business intelligence to operate and report on business processes.


8) communication


Data is used to personalize communications with merchants. For example, this might be a notification about a service related to the merchant's business model, or a message informing the merchant of a security issue related to their chosen method of integrating the Freedom Pacific service.



6 Data Sharing



Freedom Pacific does not sell or rent your or your customers' personal data to marketers or third parties.


Your data will be used for purposes related to applicant processing and Freedom Pacific service operation. This may involve sharing data with third party vendors, financial organizations, tax authorities, credit, risk and collection agencies.


Third party supplier


Freedom Pacific services utilize third party providers to provide support services. System hosting, secure data storage, risk and credit analysis, fraud detection, security, compliance, and email communications are among the support services offered by third-party vendors. Personal data is shared only when it meets the need to provide services on your behalf.


Mandatory disclosure


When Freedom Pacific is required by law to do so. Personal data will be shared with law enforcement and investigative agencies. Data may also be shared with such organizations to protect our own rights, the rights of affiliates or merchants during legal proceedings.



7 Secure storage of collected personal data


1) security


Freedom Pacific takes the protection of personal data very seriously. The platform conducts regular security compliance audits to maintain this status. Many technical and organisational measures, based on best practice and compliance frameworks, are in place to ensure personal data is protected from loss, theft, abuse and unauthorised access.


2) Storage time range


Freedom Pacific stores your personal data as long as it is necessary to provide services and comply with applicable laws and regulations. Personal data is deleted when it is no longer needed.



8. Your rights


Freedom Pacific appreciates your desire to maintain control over your personal data. You can use the following methods:


You may request a copy of your personal data held by us.


You may notify us of any changes to your personal data, or you may request a correction of your personal data held by us.


Within the limits of legal and regulatory requirements, you may request us to delete or restrict the personal data we hold about you. In some cases, this may mean that we are unable to provide the service.


Within the limits of legal and regulatory requirements, you may request us to forward your personal data to third parties.


If we use the data with your consent, you still have the right to withdraw your consent.


Requests can be made to supayfintech@gmail.com. We will respond as soon as possible.



9 Notice of change of this policy


Freedom Pacific reserves the right to update or change this policy and we encourage you to check back regularly for updates. When the policy is revised, the "last update" date at the bottom of this Policy will reflect as follows.



10 Contact Us


If you have any questions about this Policy or the use of personal data collected by Freedom Pacific, please email supayfintech@gmail.com